Dedicated Support Team

Our dedicated team of 400 staff are ready and able to support you in maximising the reliability and availability of your equipment. To that end, our highly skilled engineers provide services around the clock and around the world. 

Often working in extreme conditions, they are committed to solving problems and reducing downtime. Our engineers are supported by design and technical staff based at our head office in Jiangsu, China. If required, these members of the team can also be mobilised to your facility.

This responsive approach, together with an international network of partner companies offering local assistance, ensures we have the right personnel to provide solutions in the quickest time possible. With an average 25 years of experience, the team are experts in their respective fields. These span technical support, maintenance, commissioning, repairs and replacement of parts.